abc1 Privacy Policy
Here is a complete description of how your personal information is collected, stored, and kept secure on the abc1 platform.
Introduction & Purpose
abc1 places the highest importance on the privacy of its users. This privacy policy tells you what personal information is collected during your registration, login, and use of the abc1 platform, how that information is used, who it may be shared with, and what your rights are.
This policy applies to the abc1 website and all related services. By using any abc1 service, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.
We comply with applicable laws in Bangladesh and international digital security standards. Our platform uses SSL encryption technology to keep your sensitive information secure during transmission.
What Information We Collect
2.1 Registration & Account Information
Information you provide when creating an account at abc1:
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- Payment method details (bKash, Nagad, Rocket, Upay or bank account details)
- Documents required for identity verification
2.2 Transaction & Financial Information
To manage your deposit and withdrawal activity, we collect:
- Deposit and withdrawal history and amounts
- Payment method transaction identification numbers
- Bonus and promotion-related activity
- Records of wallet balance changes
2.3 Technical Information
When you use the abc1 website, the following is collected automatically:
- IP address and device information
- Browser type and version
- Website access time and session information
- Information collected through cookies and tracking technologies
- Referral source and navigation history
2.4 Gaming Activity Information
To ensure responsible gaming, we keep records of:
- Game play history and bet amounts
- Win and loss records
- Session duration and activity type
- Responsible gaming limit settings
- Bonus and free spin usage records
Purpose of Data Use
abc1 uses your personal information only for the following legitimate purposes:
Data Sharing & Third Parties
abc1 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Operational data may be shared with technology service providers we work with to run our platform. These partners are bound by strict confidentiality agreements and may only use the information for the purposes we direct.
4.2 Payment Processors
Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete your transactions. This information is used solely to complete the specific transaction.
4.3 Game Software Providers
Our game software providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive the minimum information necessary to operate games. They also adhere to strict privacy standards.
4.4 Legal Requirements
In the case of a court order, a legitimate request from a law enforcement agency, or other legal obligations, abc1 may be required by law to disclose information. In such cases, abc1 always aims to provide only the minimum necessary information.
4.5 Business Restructuring
In the event of a business merger, acquisition, or restructuring, your information may be transferred to the new operating entity. In such cases, the same privacy standards will be maintained and you will be notified in advance.
Cookies & Tracking Technologies
The abc1 website uses cookies and similar technologies that improve your browsing experience and ensure the functionality of our services.
Essential Cookies
These cookies are essential for keeping login sessions active, ensuring security, and managing payment processes. They cannot be disabled.
Analytical Cookies
Used to analyse site usage patterns and improve services. This information is collected anonymously.
Preference Cookies
Used to remember your language preference, display settings, and other personalised preferences.
Security Cookies
Used to detect unauthorised access and fraud, and to ensure the security of your account.
You can manage cookies from your browser settings. However, disabling essential cookies may cause some abc1 services to not function properly.
Data Storage & Security
6.1 Security Measures
abc1 applies advanced technical security measures to protect your personal and financial information:
- SSL/TLS encryption: All data transmitted between your browser and our servers is encrypted.
- Encrypted database: Sensitive information is stored on servers in encrypted form.
- Two-factor authentication: An additional layer of security for account access.
- Regular security reviews: Routine system audits to identify and address potential vulnerabilities.
- Access controls: Only authorised staff can access your information.
6.2 Data Retention Period
Your personal information is retained for as long as it is needed to provide our services or to meet legal obligations. Even after account closure, financial transaction records are retained for a specific period in accordance with applicable law.
When data needs to be destroyed, abc1 deletes it using secure methods to ensure it cannot be recovered.
6.3 Response to Data Breaches
In the event of a security breach, abc1 will take immediate necessary action and notify affected users in a timely manner as required by law.
Your Rights
Right to Access
You have the right to know what information we hold about you and to request a copy of it.
Right to Rectification
If there are any inaccuracies in the information we hold about you, you can request that they be corrected.
Right to Erasure
In certain circumstances you can request that your personal information be deleted, except for information retained to meet legal obligations.
Right to Restrict Processing
In certain cases you can ask that the processing of your information be restricted.
Right to Data Portability
You can request to receive your information in a structured, machine-readable format.
Right to Object
You can object to marketing communications or certain types of data processing.
To exercise any of the above rights, contact us at [email protected] or directly via live chat. abc1 will try to respond to your request within a reasonable time.
Protection of Minors
abc1 strictly does not allow persons under the age of 21 to create an account or participate on the platform. Our services are for those aged 21 and above only.
If a minor has registered on our platform and we are able to identify this, that account will be closed immediately and the related information will be securely deleted.
If you believe a minor is using abc1, please inform our support team immediately.
Policy Changes & Updates
abc1 reserves the right to update or change this privacy policy as needed. For significant changes, we will notify you via your registered email or through a notification on the platform.
Continuing to use the service after a change is made will be considered acceptance of the new policy. We therefore recommend that you visit this page regularly and stay aware of any changes.
The date of the most recent update to this policy is noted at the top of this page.
Contact Us
We are here for any privacy-related questions
If you have any questions about this privacy policy or wish to exercise your data rights, please contact us.
Live Chat: Available 24/7
Email: [email protected]