abc1's commitment to responsible gaming
abc1 believes that awareness and control are the foundation of an enjoyable gaming experience — that is why we provide effective tools to protect every player.
Platform
For players aged 21 and above only. To play any type of betting or casino game at abc1, a player must be at least 21 years old. Creating or using an account by minors is strictly prohibited.
Why is responsible gaming important?
Online betting and casino gaming is an enjoyable leisure activity for many people. However, for some it can turn into an addiction, causing financial, mental, and family harm. abc1 believes that if every player plays consciously and within their means, gaming will always remain a source of enjoyment.
A responsible player maintains full control over their time and money. abc1's platform provides a number of effective tools to help you maintain that control.
abc1's protection features
We provide the following tools to keep your gaming experience safe.
Set a deposit limit
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it will not be possible to deposit beyond that amount. abc1 has set a minimum deposit limit of ৳200.
Time-out feature
Want to take a break for a few days? Using the time-out feature, you can temporarily deactivate your account for anywhere from 24 hours up to a maximum of six weeks. During this time, neither logging in nor betting will be possible.
Self-exclusion
If you want a long-term break from gaming, choose self-exclusion. Once activated, your account will be closed for a set period or permanently, and no promotional messages will be sent during this time.
21+ age verification
abc1 verifies age during registration. Additional identity documents may be requested if needed. If anyone under 21 is identified, their account is closed immediately and any deposits are returned.
Reality check reminder
If you play for an extended period, abc1 sends a reminder at set intervals so you can see how long you have been playing and how much you have spent. This helps you stay aware and make informed decisions.
24/7 support
If you have any concerns about gaming, abc1's live chat support is available seven days a week, 24 hours a day. Support is available in both Bengali and English.
Signs of problematic gaming
Take a moment to question your own gaming habits. If any of the following apply to you, consider seeking help:
If your answer to more than one of the above questions is "yes", talk to abc1's support team or seek advice from a professional counsellor.
Tips for staying safe
- Do not treat gaming as a source of income — it is entertainment only.
- Set a fixed budget before each session and stick to it.
- Do not place bigger bets trying to recover losses.
- Take regular breaks and make sure you get enough sleep and rest.
- Keep up the habit of spending time with family and friends.
- Avoid playing when you are under stress or feeling low.
- Do not game under the influence of alcohol or drugs.
- Keep abc1's deposit limit and time-out features active.
Know your deposit and withdrawal limits
Minimum deposit
The minimum deposit amount at abc1 is ৳200 — this applies to every method including bKash, Nagad, Rocket, Upay, and bank transfer. Play with small amounts to stay within your limits.
Minimum withdrawal and processing time
The minimum withdrawal amount is ৳800. abc1 generally processes withdrawals within 1 hour. Keep your budget plan in mind when depositing and withdrawing.
As part of responsible gaming, abc1 advises that you keep track of your total deposits each month. Never bet with money set aside for essential household expenses.
Steps to get help
If you suspect a gaming problem, act quickly. Getting help at abc1 is easy and completely confidential.
Assess yourself
Review the list of signs above. Honestly evaluate your own habits.
Set limits
Activate a deposit limit or time-out on your account — just let us know via live chat.
Contact support
Reach out to abc1 via live chat or email. Our team will assist you in Bengali.
Seek professional help
If needed, seek support from a mental health specialist or your family.
abc1 Support for help
If gaming becomes a problem, do not wait — contact us. Our trained support team handles your information with complete confidentiality.
To request self-exclusion or account closure, let us know directly via live chat. We will action your request as quickly as possible after receiving it.
Responsible gaming FAQ
- Time-out: the account is temporarily deactivated for a specific, limited period (e.g., 24 hours to a few weeks). It is automatically reactivated once the period ends.
- Self-exclusion: this is the option for a long-term or permanent closure. To reactivate the account under this option, you must contact support after the specified period has passed.
Play responsibly at abc1 and enjoy
Keep gaming enjoyable at all times by knowing your limits, setting a budget, and using our protection features.